Medical · Dental · Practice operations
Medical billing, dental billing, specialty billing and virtual assistance from a team that works in Ciyex or your existing practice system.
Medical billingClaims, denials, posting and A/R follow-up
Dental billingBenefits, claims, attachments and insurance follow-up
Virtual assistantPhones, inbox, scheduling and EHR tasksRevenue cycle management
Billing is a chain of small decisions and follow-ups. A missed step early on can leave your team sorting out an avoidable rejection or an aging balance later. We help practices keep the work moving and know what needs their attention.
From patient and coverage details through claim resolution, give each step a clear owner. The exact mix is shaped around your specialty, payer rules, and team workflow.
Connect the front-desk insurance workflow to claims and collections, with clear handoffs to the treating dentist whenever clinical review is needed.
Clinical accuracy stays with your practice. Our team follows the treating provider’s documentation and approval process. We do not change clinical details or procedure descriptions to affect payment.
Specialty billing
Different specialties bring different codes, documentation, payer rules, and work queues. We shape the billing workflow around your services and payer mix. The list below highlights the range of specialties and care settings we support.
Have a specialty or service setting that is not listed? The list is a guide, not a limit. Talk with our team about your billing workflow.
A clear start, then steady follow-through
Every practice has different systems, staffing, and payer requirements. We start by understanding those details before we define the work.
We start with your specialty, payer mix, current system, and the work that needs attention.
Define which queues we handle, what stays with your staff, and when clinical review or approval is needed.
Document the working process and required access. A business associate agreement is signed before any PHI is shared.
Our team works the agreed tasks, records follow-up, and reviews open questions and priorities with your practice.
Practice operations
Extend your front-office capacity with remote help for routine, nonclinical tasks. We agree on responsibilities, escalation paths, and what should always return to your in-office team.
Full service catalogue
Start with one need or combine services as your operation requires. We’ll identify the right responsibilities and handoffs together.
From the claim going out to the money coming in.
Claim submission through appeals and payment processing.
Full dental billing, including insurance A/R follow-up.
Transport coding, trip report matching, denials and A/R.
Billing for authorization-heavy home health plans.
Clear statements and payment posting.
Coverage and benefits checked before the visit.
Submitting, tracking and following up on prior auths.
Root-cause analysis, written appeals and corrected claims.
Comparing paid amounts with contracted rates.
Reviewing PPO mix and negotiating low-paying plans.
Billing shaped around the rules of your specialty.
Office visits, preventive care and care management claims.
Therapy, psychiatry and authorization-heavy mental health claims.
Diagnostic testing, procedures and prior authorization follow-up.
Surgical global periods, implants, imaging and injections.
Global maternity care, gynecology visits and procedures.
Lesion procedures, pathology and same-day visit modifiers.
Endoscopy, screening versus diagnostic claims and pathology.
Timed units, plan-of-care certification and visit limits.
Accurate notes and codes, so claims start right.
Certified coders for outpatient and inpatient work.
Onsite or virtual scribes working in your EHR.
Spoken audio turned into organized written records.
Structured clinical documentation.
Chart audits, documentation improvement and HCC coding.
Credentials, audits and the running of the practice.
Remote staff who work in your EHR, phones and inbox.
Applications, document management and renewal tracking.
Audit readiness and documentation support.
Billing, coding and support services under one team.
Enrollment, revalidation and CAQH attestations.
Annual risk assessment, policies and staff training.
Quality measure tracking and submission to CMS.
Monthly OIG and SAM checks on staff and vendors.
Keeping patients assessed, followed up and coming back.
Insurance-billable mental health assessments.
Preventive care coordination, outreach and follow-ups.
Monthly check-ins and care plans for chronic conditions.
Device setup, reading review and alerts to the provider.
Outreach, questionnaires and scheduling.
Getting the EHR running and keeping it that way.
Good to know
No. Our billing and practice services work with Ciyex or your existing practice management system, based on the workflow and access you agree on.
We work with billing workflows across a broad range of specialties and care settings. Tell us your specialty, payer mix, and current process so we can confirm the right scope together.
Your practice retains control of clinical documentation and final claim accuracy. Our team follows your records, coding guidance, and approval process; we do not change clinical facts to influence reimbursement.
We agree on the workflow and access needed for the service. A business associate agreement is signed before any protected health information is shared. Please do not send patient information through this website.
No. Payment and turnaround depend on payer decisions, documentation, eligibility, timely review, and other factors. We focus on clear task ownership and documented follow-through, and we will discuss the measures that matter to your practice.
We’ll learn how your practice works, discuss the tasks you want help with, and outline a sensible next step.
Request a consultationPlease do not send patient information through this site.
