Find who is due
Build a working list from your own data.
- Overdue well visits and screenings
- Care gap lists from your EHR
- Payer quality gap reports
- Immunization and pediatric well-child recalls
Well-care services · Patient care
Bring patients back before care gaps grow.
Your patients are due for screenings and check-ups, and nobody has time to call them. We find who is overdue, reach out and get them on your schedule.
Works with your current systemScope and handoffs agreed upfrontBAA before PHI access
A clear scope. A consistent handoff.
Support designed around real practice work.
Preventive care depends on follow-through outside the visit. We work from your chart and quality lists, make the outreach personal and leave your providers with a fuller, better-prepared schedule.
Reach out
Contact patients through approved channels.
- Phone, text and letter outreach
- Scripts your providers approve
- Appointment scheduling
- Reminders before the visit
Close the gap
Make sure the outreach ends in a recorded result.
- Referral and screening follow-up
- Results recorded when received
- Attempt history in the chart
- Regular progress reports
How we begin
A measured start before the work is handed over.
- 01
Confirm the program
We review your patient population, billing providers, payer rules and current documentation.
- 02
Set clinical boundaries
Your providers define protocols, escalation paths and what must always come back to them.
- 03
Start with secure access
Agree on system access and sign a business associate agreement before any PHI is shared.
- 04
Run and review
We work the agreed tasks, document each contact and review open items with your care team.
Questions
Before you get started.
We’ll use an initial conversation to understand the work, the current system and the boundaries your practice needs.
Who do patients think is calling?
Outreach uses the script and caller identity agreed with your practice, so patients know the call relates to your office.
Does this help with quality programs?
It can. We work from the measures that matter to your payers, and we track closed gaps so your team can see progress.
Start with a conversation
Let’s talk about the work you want off your team’s plate.
We’ll discuss your workflow and what a practical service scope could look like. Please don’t share patient details on the call booking form or this website.
Or call (844) 874-2236