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Dental billing · Insurance follow-up

Dental billing that keeps claims moving after the visit.

Connect benefit checks, claim preparation, attachments and insurance follow-up in one clear workflow, with your clinical team in control of treatment and final claim review.

Works with your current systemScope and handoffs agreed upfrontBAA before PHI access
Dental office team reviewing insurance billing together

A clear scope. A consistent handoff.

Support designed around real practice work.

Dental insurance work spans plan details, frequencies, waiting periods, documentation and patient estimates. We help organize the administrative work around your office process and return clinical questions to the treating dentist.

01

Before and around the visit

Give the front office better information for benefit conversations and claim readiness.

  • Eligibility and active coverage review
  • Benefits, deductibles and annual maximum checks
  • Frequency limits and waiting-period review
  • Predeterminations and patient estimates
02

Claims and documentation

Prepare the administrative pieces that help a claim represent the care recorded by the dentist.

  • Dental claim preparation and submission
  • Narratives, X-rays and supporting attachments
  • Claim status tracking and payer follow-up
  • Denial review, correction and appeals
03

Payments and plan economics

Keep payment information organized and give the practice a clearer view of insurance balances.

  • Insurance payment and adjustment posting
  • EOB review and reconciliation
  • Outstanding insurance A/R follow-up
  • PPO fee schedule review and negotiation

How we begin

A measured start before the work is handed over.

  1. 01

    Map your office flow

    We learn your practice system, payer mix, front-desk process and how clinical questions are reviewed.

  2. 02

    Agree on responsibilities

    Set who verifies benefits, prepares claims, tracks outstanding items and approves clinical details.

  3. 03

    Set up the handoff

    Document the workflow and required access. A business associate agreement is signed before PHI is shared.

  4. 04

    Follow claims through

    Work the agreed queues, record payer follow-up and bring exceptions to your office team.

Questions

Before you get started.

We’ll use an initial conversation to understand the work, the current system and the boundaries your practice needs.

Can you work in our dental practice management system?

We work with your current system, based on its capabilities and the agreed access and workflow. You do not have to move to Ciyex to discuss dental billing support.

Can you help with dental claim attachments?

Yes. When it is in scope, we organize and submit supporting documentation such as narratives and X-rays, following your office’s clinical review process.

Can you negotiate our PPO fees?

As part of an agreed engagement, we review your PPO mix and work on fee schedule negotiation. Network participation and contract decisions remain with your practice.

Start with a conversation

Let’s talk about the work you want off your team’s plate.

We’ll discuss your workflow and what a practical service scope could look like. Please don’t share patient details on the call booking form or this website.

Or call (844) 874-2236